Acme Contact

If you would like to apply for a wholesale account please fill out the form here and we’ll get back to you within 2-3 days.

Please email us as soon as possible if you wish to cancel or change your order. If you contact us before we have sent your order to be packed at our warehouse, then we will be able to cancel and refund your order. If the order has already been processed, then the change and cancellation will be subject to our returns policy.

You can find at a number of great resellers around the world. Please check our stockist network to find the nearest home of Acme to you. We don’t have our own retail stores.

Sale and promotional offers cannot be applied to previous purchases or combined with other offers.

You may return your online order for a refund (minus the original shipping fee) within 14 days of your delivery date.

We do not accept returns on product that has been used, or product that is missing original packaging. 

All items that are marked as a sale item are unable to be returned or exchanged unless deemed faulty.

Please see our full return policy here and contact our customer care team to arrange a return.

Please send us a brief explanation of the damage and we can help resolve the issue.

We are currently unable to accept exchanges, please refer to our returns policy.

If the item you’re looking for is out of stock, please sign up to our newsletter to be notified of restocks and new product launches. Feel free to contact us to get an ETA.

We do not ship directly to all countries, please check our stockist network to find the nearest home of Acme to you.